Frequently Asked Quentions

General Questions

Kwiqshop is an eCommerce site dedicated to bringing convenient and affordable shopping for fashion, gadgets, computers, smartphones, accessories, and video games to Tanzanian buyers.

Buyers can browse, shop, and make payments all on the platform and their goods will be shipped to their delivery address within 48 hours after payment completion.

At Kwiqshop you shop online guaranteed the best deals you won’t get anywhere in Tanzania. Our inventory is carefully sourced from the UK, US, Canada, and China to exceed our customer’s expectations.

We do deliveries anywhere across the country by reliable transport services thus you goods will reach you 100% safe.

With our reward system, anytime you shop and pay on our platform you receive points that could be redeemed for discounts or products.

95% of products in our inventory are BRAND NEW SEALED the are PRE-OWNED in perfectly good working condition.

Pre-owned items will be explicitly mention on the product page which are mostly Video Games.

We constantly update our inventory with exciting new products but in such a case you can’t find something you are looking for please contact us and we’ll make sure it’s available next time.

Order & Payment

Kwiqshop employs the best secured payment option available, there are 3 ways to pay for an order.

  1. Bank Deposit: Direct transfer to our CRDB, NMB, or EQUITY bank accounts
  2. PesaPal: Pay with Mpesa,TigoPesa, VISA Card or Mastercard via Pesapal.( subject to 3.5% transaction fee)
  3. Cash on delivery: Available to Dodoma residents only.

If you don’t receive your order upon expected date please contact us immediately and we should sort things out.

Track & Shipping

There are different delivery options available to customers depending on their location.

For customers within Dodoma City Centre we can deliver to you at your door-step or arrange local pickup at our offices located at Sixth Road near NMB Dodoma Branch.

For customers outside of Dodoma, we offer delivery to you via Bus Transport or Tanzania Postal Services. Orders are shipped within 24 hours once payment has been confirmed and you should expect your order the next day after being shipped successfully.

Shipping cost depends on your location but it’s fairly priced to ensured a smooth delivery of your order.

Depending on your location expect delivery of your order within 1-3 business days once your order has been shipped.